Program Description

Administrative Medical Assistant program  intensively prepares students for the administrative skills Medical Administrative Assistants must know. This program assimilates all of the skill competencies and front office topics required for today’s industry standards. Material dealing with medical office, medical records, management skills, client service skills and responsibilities, client education and legal/ethical issues are also covered in this program. The duties of a Administrative Medical Assistant include handling telephone calls and writing correspondence, scheduling and receiving patients, preparing and maintaining medical records, performing basic secretarial skills and medical transcription, managing practice finances, and serving as a liaison between the physician and other individuals.

This course will cover the the electronic health record (EHR) and usage and management of health information. Duties that thoroughly prepare students to code patients’ medical records correctly and optimize reimbursement for a full range of medical services will be introduced in this course. Students are also introduced to several techniques for finding and applying the correct codes in today’s standard coding systems. The topics being covered include: international classification of diseases, current procedural terminology, clinical modification, resource-based relative value scale, healthcare procedure coding system, insurance form preparation, Tricare, Medicare, Medicaid, Blue Cross/Blue Shield, No Fault, HMO’s, Workers’ Compensation, diagnosis-related groups, ambulatory patient groups, and peer review organizations.

Upon successful completion of this course, each student will have the knowledge and training to enter the field of Clinical  Medical Administrative Assistant  at the entry level. This program includes courses in patient care, billing coding, electronic health records and office administration. EKG, phlebotomy, assisting with physical examinations, first aid and emergency procedures will also be included. Successful completion will allow the student to take an important role both in the administrative and clinical operations of a doctor’s office, ambulatory care center, nursing home, clinic or other facility.

According to BLS, the 2018 median pay at $19/hour.


  • Kinn The Medical Assistant, 13th Edition
    Text, Study Guide & Procedure Checklist Manual
  • Step-by-Step Medical Coding
    Textbook and Workbook
  • Computer Access