Program Description

The Administrative Medical Assistant program  intensively prepares students for the skill competencies and front office topics required for today’s industry standards. Material dealing with medical office, medical records, management skills, client service skills and responsibilities, client education and legal/ethical issues are also covered in this program. The duties of a Administrative Medical Assistant include handling telephone calls and writing correspondence, scheduling and receiving patients, preparing and maintaining medical records, performing basic secretarial skills and medical transcription, managing practice finances, and serving as a liaison between the physician and other individuals.

This course will cover the the electronic health record (EHR) and usage and management of health information. Duties that thoroughly prepare students to code patients’ medical records correctly and optimize reimbursement for a full range of medical services will be introduced in this course. Students are also introduced to several techniques for finding and applying the correct codes in today’s standard coding systems. The topics being covered include: international classification of diseases, current procedural terminology, clinical modification, resource-based relative value scale, healthcare procedure coding system, insurance form preparation, Tricare, Medicare, Medicaid, Blue Cross/Blue Shield, No Fault, HMO’s, Workers’ Compensation, diagnosis-related groups, ambulatory patient groups, and peer review organizations.

Job Outlook

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Medical Assistants, at

Program Details

This program typically lasts 6 months. Upon successful completion of this course, each student will have the knowledge and training to enter the field of Clinical  Medical Administrative Assistant  at the entry level. This program includes courses in patient care, billing coding, electronic health records and office administration. EKG, phlebotomy, assisting with physical examinations, first aid and emergency procedures will also be included. Successful completion will allow the student to take an important role both in the administrative and clinical operations of a doctor’s office, ambulatory care center, nursing home, clinic or other facility.

Length: 780 Clock Hours; 36 Instructional Weeks
Credential Awarded: Certificate
Mode of Delivery: Residential

Our Medical Assistant Program program utilizes both didactic and laboratory teaching methods followed by clinical experiences.  All classes are taught on-site, by instructors who are highly qualified in their areas.  The use of medical equipment gives students both the practical and theoretical knowledge necessary for success.

Some of the resources and equipment available for students:

  • Library, including Textbooks, Reference Books, Medical Journals
  • Stress Test Machine
  • EKG Machines
  • Spirometers
  • Specimen collection kits
  • Venipuncture Training Simulation Kit
  • Vital Sign Monitors
  • Clinical Centrifuge
  • Patient Lifts and other Assistance Equipment

An externship course is included in this program to provide students with the opportunity to apply their knowledge and skills to real-life situations in healthcare setting. Students are required to complete the required externship hours and other related learning activities prior to graduation.

Norcross Institute offers a variety of personalized career services to current students and graduates. We work directly with employers to help provide exposure to our highly qualified students and graduates. Our goal is to align current students and graduates with employers and open positions that match their qualifications through our Employer Partnership Program.

We offer a range of job search strategies such as:

  • Interview tips & techniques
  • Information about career fields and employment outlook
  • Resumé and cover letter assistance
  • Individual career coaching targeted specifically to the student and his or her goals
  • Assist graduates in job placement with various hospitals

We also offer help on how to utilize various online employment websites for students and graduates, including E-Hire, which can send students job leads within a 50-mile radius of their zip code, specific to their certification. Although NIAH is devoted to helping students in job placement, the school cannot guarantee jobs to graduates upon program completion or upon graduation.

Ready to start? Submit your application today!

Enrolling Now. Please bring a completed and signed application during office hours along with the required documents.